Privacy Policy

Protecting your personal data is very important to us. We process your data exclusively on the basis of the applicable legal provisions (GDPR and the Austrian Telecommunications Act).

This privacy policy explains the most important aspects of data processing on our website.

1. Data Controller

SMFR GmbH
Arsenalstraße 16/1801
1100 Vienna
Austria

Phone: +43 676 5719874
Email: [office@atrium-hotel-salzburg.com](mailto:office@atrium-hotel-salzburg.com)

Managing Director: Sebastian Flohberger

2. Contacting Us

If you contact us via the contact form on the website or by email, the data you provide will be stored for the purpose of processing your request and in case of follow-up questions.

We will not share this information without your consent.

3. Online Bookings

Our website allows guests to make room reservations through an online booking system. The booking process is handled by the external provider SiteMinder.

When you make a booking, the information you enter such as your name, contact details, stay details and payment information may be transmitted to SiteMinder and processed for the purpose of completing the reservation.

Further information about how SiteMinder processes personal data can be found in the privacy policy of the provider.

4. Server Log Files

The hosting provider of this website automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These include:

IP address
Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request

These data cannot be assigned to specific individuals. These data are not merged with other data sources.

5. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device with the help of your browser.

They do not cause any damage. We use cookies to make our website more user-friendly.

Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit.

If you do not want this, you can configure your browser so that it informs you about the setting of cookies and allows this only in individual cases.

6. Analytics Tools

This website may use web analytics services to analyze how users interact with the website. These services may use cookies that allow analysis of the use of the website.

The information generated about your use of this website may be transferred to servers of the respective provider and stored there.

Processing takes place on the basis of your consent in accordance with Article 6 paragraph 1 letter a GDPR.

You can withdraw your consent at any time via our cookie consent tool.

7. Newsletter

You have the option to subscribe to our newsletter via our website. For this purpose we require your email address and your consent to receive the newsletter.

You can cancel the subscription at any time. Please send your cancellation request to the following email address:

[office@atrium-hotel-salzburg.com](mailto:office@atrium-hotel-salzburg.com)

We will immediately delete your data related to the newsletter distribution.

8. Google Maps

Our website uses functions of the map service Google Maps provided by Google Ireland Limited.

When using this service, data may be transmitted to Google. Further information on how Google processes personal data can be found in Google's privacy policy.

9. Social Media

Our website contains links to our profiles on social media platforms such as Facebook or Instagram. When you access these links, you leave our website and the privacy policies of the respective platform providers apply.

10. SSL Encryption

For security reasons and to protect the transmission of confidential content, this website uses SSL or TLS encryption.

11. Your Rights

You have the following rights under the GDPR:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to withdraw consent
Right to object

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the supervisory authority.

Responsible supervisory authority in Austria:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria